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Privacy Policy

Privacy Policy for McBaked

Effective Date: January 15, 2025

Introduction

At McBaked, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.


1. Information We Collect

We collect personal information to provide and improve our services. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Order Information: Details related to your orders, including items purchased, delivery preferences, and payment information.
  • Account Information: Username, password, and any other information you provide when creating an account.
  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
  • Feedback: Comments, reviews, and inquiries you share with us.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including delivery.
  • Communicate with you about your orders, inquiries, or account.
  • Provide customer support and respond to your questions.
  • Send promotional offers, updates, or newsletters (with your consent).
  • Improve our website, services, and overall customer experience.
  • Ensure compliance with legal and regulatory requirements.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist with order processing, payment, and delivery. These providers are bound by confidentiality agreements and use your information solely for the purposes of providing services to McBaked.
  • Legal Authorities: When required to comply with legal obligations or respond to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction.

We will never sell, rent, or lease your personal information to third parties.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to:

  • Recognize you on future visits.
  • Store your preferences and improve functionality.
  • Analyze website traffic and usage patterns.

You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly without them.


5. Protecting Your Information

We take appropriate measures to safeguard your personal information, including:

  • Encryption of sensitive data.
  • Secure servers and access controls.
  • Regular monitoring of our systems for vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet is entirely secure. We encourage you to take precautions when sharing sensitive information online.


6. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access and review your personal information.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw consent for marketing communications at any time.
  • Request the deletion of your personal information, subject to legal and operational requirements.

To exercise these rights, please contact us using the information below.


7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.


8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page indicates when this policy was last updated. Please review this page periodically for the latest information.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

McBaked
Email: [email protected]
Phone: (250) 888-9306

Thank you for trusting McBaked with your personal information. Your privacy matters to us.

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